Your first visit guide
What to Expect on Your First Visit
Consultation
At check-in, if your intake form isn’t complete, we’ll have you finish it while your tea is prepared. A team member will greet you and guide you to your chair or treatment room. Your provider will review your intake, answer questions, and collaborate with you to create a clear plan for your service. Once you’ve agreed on the plan and cost, you’ll have the option to enhance your service with curated self-care upgrades. A complimentary scalp massage with aromatherapy is included with all full-length services (this does not apply to express services).
During your service
Your provider will focus on creating results that align with your goals while ensuring you feel cared for throughout the experience
Before you leave
At the end of your visit, your provider will share any home-care recommendations and help you know what to book next and when.
between appointments
You’ll receive a follow-up email checking in on how you’re feeling, with an open invitation to share feedback or ask questions.