WELCOME, NEW FRIEND!
We're so pleased you're here.
We are so excited to meet you! Our New Client services are custom-tailored to make sure you are taken care of as completely as possible. We want you to feel like Elevate is a haven, a safe space for you to decompress, release your worries, and just focus on yourself for a moment.
Built on a spa mentality, our salon seeks to provide you with luxurious treatments, expert cut and color, and beautiful surroundings. Every detail has been handcrafted with care for exceptional simplicity.
reminder: your cc authorization + policy acknowledgement are in your inbox! these must be completed for your appointment to be approved.
New Client Appointments
Our new client appointments were created to ensure plenty of time to rest, relax, and communicate exactly how we can make your dream hair your reality. Included in each one is an in-depth consultation that is signature to Elevate.
Each of our stylists is trained to skillfully ask questions and connect to create a plan together of exactly how your appointment will go.
Sit back and feel at ease as we co-create a masterpiece.
Energy at Elevate
.png)
intention setting
Your appointment will begin with a conversation with your stylist about how you're wanting to feel in that moment. You'll choose a crystal to help bring those intentions to the physical realm and to help your stylist learn how best to create the space for your time together.
We strive to bring a truly holistic approach to everything we do.
Location
General Info
Parking
Parking can be found directly in front of the building, to the left of the building, as well as across the street.
Policies and Procedures
Appointment Cancelation Policy:
In order to continue providing the best possible scheduling options to our guests, we do require 48 hours' notice should you need to cancel or reschedule your visit with one of our service providers. All new guests will be required to give their credit card information to hold their appointment. Should you cancel or reschedule with less than 48 hours notice, 50% of your total service will be charged to your account. In the event of a no-show, your card on file will be charged for 100% of the service. In the event of being late, your service cost will not be adjusted and your stylist has the right to reschedule if needed. If a reschedule is needed your appointment will be considered a no-show and the no-show policy will apply.
Service Re-Do and Retail Return Policy:
We strive to offer our guests the highest level of guest satisfaction. If you are having challenges with your cut or color, let us know within 7 days of your visit and we will be happy to correct the issue with no additional charge. We do not accept returns or exchanges on products purchased in the salon.
COVID-19 Guidlines
Our current guidelines for dealing with the health and safety of our staff and guests are:
-
If you are feeling sick or showing signs of any contagious virus, or infection please stay home. Your cancellation fee will be waived and you can reschedule online at your convenience.
-
Masks are now optional in the salon for both clients and their stylists. Clients and stylists both have the right to request the other wear a mask for the duration of their appointment. Please contact your stylist with any questions! (Updated 3/1/2022)
-
We have hand sanitizer located throughout the salon for your use.
Policies and Procedures
Appointment Cancelation Policy:
In order to continue providing the best possible scheduling options to our guests, we do require 48 hours' notice should you need to cancel or reschedule your visit with one of our service providers. All new guests will be required to give their credit card information to hold their appointment. Should you cancel or reschedule with less than 48 hours notice, 50% of your total service will be charged to your account. In the event of a no-show, your card on file will be charged for 100% of the service. In the event of being late, your service cost will not be adjusted and your stylist has the right to reschedule if needed. If a reschedule is needed your appointment will be considered a no-show and the no-show policy will apply.
"cashless" Salon
Elevate does accept cash as payment for services, however, we do not keep cash on hand to make change. If you'd like to use cash as payment please bring exact change.
Service Re-Do and Retail Return Policy:
We strive to offer our guests the highest level of guest satisfaction. If you are having challenges with your cut or color, let us know within 7 days of your visit and we will be happy to correct the issue with no additional charge. We do not accept returns or exchanges on products purchased in the salon.
Sick Policy
Our current guidelines for dealing with the health and safety of our staff and guests are:
-
If you are feeling sick or showing signs of any contagious virus, or infection please stay home. Your cancellation fee will be waived and you can reschedule online at your convenience.
-
Masks are now optional in the salon for both clients and their stylists. Clients and stylists both have the right to request the other wear a mask for the duration of their appointment. Please contact your stylist with any questions! (Updated 3/1/2022)
-
We have hand sanitizer located throughout the salon for your use.