WELCOME, NEW FRIEND!
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We are so excited to meet you! Our New Client services are custom-tailored to make sure you are taken care of as completely as possible. We want you to feel like Elevate is a haven, a safe space for you to decompress, release your worries, and just focus on yourself for a moment.
Built on a spa mentality, our salon seeks to provide you with luxurious treatments, expert cut and color, and beautiful surroundings. Every detail has been handcrafted with care for exceptional simplicity.
Let's get you going with our simple, three-step booking process!
We offer 5 different time blocks for our New Clients for ease of booking. To keep it simple, we've created this quick quiz to match you with your perfect service block!
Now that you know exactly what you need, booking is super easy! Click the " Book Now" button below, select a stylist, and book the perfect appointment slot for you. Your matched service will be under their "New Client" Category.
We've matched and booked, now it's time to get to know you better! Our Guest Consultation Form for your upcoming appointment can be found by clicking the button below. It will help us have an initial understanding of what exactly we're going to accomplish.
Appointment Cancelation Policy:
In order to continue providing the best possible scheduling options to our guests, we do require 48 hours notice should you need to cancel or reschedule your visit with one of our service providers. All new guests will be required to give their credit card information to hold their appointment. Should you cancel with less than a 48 hours notice, 50% of your total service will be charged to your account and a 50% deposit will be required before booking your next appointment. Should you need to reschedule with less than 48 hours notice a $25 per service fee will be charged to your account and a 50% deposit will be required before rescheduling.
Service Re-Do and Retail Return Policy:
We strive to offer our guests the highest level of guest satisfaction. If you are having challenges with your cut or color, let us know within 7 days of your visit and we will be happy to correct the issue with no additional charge. We do not accept returns or exchanges on products purchased in the salon.
Our current guidelines for dealing with the health and safety of our staff and guests are:
Plan on coming alone. Please don't bring friends, pets, children, etc. This is in order to follow CDC guidance on social distancing.
A waiver will be sent out prior to your appointment acknowledging the risks of exposure.
Masks are now optional in the salon for both clients and their stylists. Clients and stylists both have the right to request the other wears a mask for the duration of their appointment. Please contact your stylist with any questions! (Updated 3/1/2022)
We have hand sanitizer located throughout the salon for your use.
As a new client, we'll require extra time for a thorough consultation and proper time to create most of the looks you see on IG and our salon page.
After the initial service, your maintenance service will be at Elevate's regular color prices. Maintenance appointment pricing (outside of Platinum, Vivids, or Root Touch-up services) applies to clients who receive services every 1-5 months.
Pricing is broken down into different time blocks to eliminate the confusion of figuring out what service or look to book.
The more time booked, the more we can achieve in one session as long as optimal color conditions apply!
New Client Service Overview
Have about an inch of regrowth and need a touch-up and thinking about a few highlights? This is your appointment. Includes a treatment, color, cut, and style. A 2 1/2 Hr appointment time. Our Eclipse time block is perfect for the guest needing a root (typically grey coverage) touch-up, and a haircut.
The North Star
The North Star is for you if you desire a bit of a change or any type of lighting service. This includes all-over color applications, balayage (touch-up, partial, or face-framing highlights). This time block gives us enough time for our signature consultation, treatments, and blow-out.
Wanting to be brighter or ready for a bit of transformation? This is your appointment. This is a 4-hour time block and includes blonding, treatments, a haircut, and blow-dry. Shine bright with our Star Bright time block. This time block gives you enough time with your stylist to create a brighter, blonder look. Think full balayage or full highlights. Includes all treatments, a haircut, and our signature blowout.
New Client Cut
Please select this service if you are new to Elevate. We want to make sure that we have all the details and get to know you a bit before we start cutting! So excited to meet you! This is UP TO an hour and 30 min appointment.
New Client Curly Cut
If you are curly and want a customized cut with a styling lesson specific to your curly hair needs this is your appointment. This is a 2 hour appointment time that gives you a detailed, step by step lesson to recreate the look at home.