PLEASE COMPLETE PRIOR TO YOUR APPOINTMENT!
Nobody likes homework, we know. We do our forms in an interactive quiz style and we actually think they're kinda fun!
Below are the forms required before your appointment. Thanks for taking a few minutes to fill them out.
Questions? Email us at firstname.lastname@example.org
New Client Profile
This gives us a geat insight into who you are, your hair history, and how we can best serve you.
Returning clients can skip this form!
This is a quick acknowledgement of our current COVID-19 saftey policies in the salon.
This is required prior to all appointments.
Curious about our other policies? Find them here!
Appointment Cancelation Policy:
In order to continue providing the best possible scheduling options to our guests, we do require 48 hours notice should you need to cancel or reschedule your visit with one of our service providers. All new guests will be required to give their credit card information to hold their appointment. Should you cancel with less than a 48 hours notice, 50% of your total service will be charged to your account and a 50% deposit will be required before booking your next appointment. Should you need to reschedule with less than 48 hours notice a $25 per service fee will be charged to your account and a 50% deposit will be required before rescheduling.
Elevate does accept cash as payment for services, however, we do not keep cash on hand to make change. If you'd like to use cash as payment please bring exact change.
Service Re-Do and Retail Return Policy:
We strive to offer our guests the highest level of guest satisfaction. If you are having challenges with your cut or color, let us know within 7 days of your visit and we will be happy to correct the issue with no additional charge. We do not accept returns or exchanges on product purchased in the salon.
These are our current guidelines for dealing with the health and safety of our staff and guests.
Plan on coming alone. Please don't bring friends, pets, children, etc.
A waiver will be sent out prior to your appointment acknowledging the risks of exposure.
Mask wearing is optional within the salon. Both you and your stylist have the right to ask the other to wear a mask for the duration of your appointment. Please contact your stylist directly with questions or to request they wear a mask. (Update 3/1/2022)
We have plenty of hand sanitizer and ask that you sanitize your hands before sitting down.
We know this is such a change from the norm and we want you to know that we consider our space a sacred space without the stress. Please be honest with us if you have any questions or concerns. We will be flexible and honor you and respect you in many choices and decisions you make. This is your time to let go, relax, and hopefully feel a little bit like yourself and not afraid of COVID-19.